Häufig gestellte Fragen
Hôtel de Sévigné
Das Team des Hotel de Sévigné stellt seine häufig gestellten Fragen vor. Es handelt sich um die von unseren Kunden am häufigsten gestellten Fragen.
Wenn Sie die Antwort auf Ihre Frage nicht finden, wenden Sie sich bitte an unser Team, das Ihnen gerne antworten wird.
You actually can make the request, subject to availability. Please remember to ask in advance so that we can make the necessary arrangements.
Do the rooms face the courtyard or the street?
Yes, in total ten of our rooms have a balcony. We have three different categories that posses a balcony : the classic balcony, the superior balcony, the executive balcony.
Yes, subject to availability and it has to be requested at the reception.
We cannot provide extra beds but you can book an executive triple or a deluxe triple that can accommodate up to three people.
No, but the lobby is available to everyone and you can join your guests there.
You can bring a guest in your room but not beyond the capacity of the room. If an additional person stays in your room, he/she will have to report it to the reception and if he/she sleeps in the hotel then have to pay the tax (per person and per night).
Yes, our rooms are heated and can also be air-conditioned depending on the weather.
Yes, every room has its own safe.
Yes, all our rooms are equipped with a hairdryer.
No, we do not have connecting rooms.
No, we do not offer smoking rooms. We may ask you to pay a disinfection and cleaning fee of up to 250€ if the ban is violated.
However, our establishment has some rooms with balconies where you can smoke.
It is not possible to get a refund for a non-refundable offer.
Cancellation policy varies depending on the booking offer.
Please refer to the Terms and Conditions directly on our website.
When you book online on our official website, you will receive the confirmation of your reservation, on which the instructions on how to make a possible modification are described. It will redirect you to a platform to modify or cancel your reservation according to the sales conditions you have chosen.
If you have booked through a resale website (such as Booking.com or Expedia), we invite you to contact the aforementioned platform in order to make your modification requests.
Yes, all taxes are included in the room rate, except for the tourist tax at €1.88 per person per night, payable at check-in.
The rate is per room, but you will have to pay a tax of 1,88€ per person over 18 years old, to be paid at the reception.
If the rate was not prepaid, the payment will be made at the time of arrival. A pre-authorization for the first night will be blocked (amount withheld, not debited) 5 days before your arrival in our establishment.
This pre-authorization will be released at the time of check-out and will be available on your bank account between 1 and 5 days after your departure (according to the terms of your bank).
We take the Mastercard, the Visa and the American Express.
We also accept cash. However, we do not accept checks or vacation checks.
No, the breakfast is not included in the price of the room. It must be added at the time of your reservation.
A pre-authorization is made within 5 days before your arrival, the amount is the first night of your stay, as a guarantee (the amount is blocked on your account but is not debited). In case of damage to the room or unpaid extras, this amount will be debited. Otherwise, the amount will be released at check-out. The amount will then be available within 3 to 5 working days (depending on your bank's regulations).
Unfortunately not, our entire team is at the client's disposal in case of need.
Although we love them, we cannot accept pets in our establishment.
Yes, the hotel has an elevator.
The hotel has a breakfast room, located on the ground floor.
In order to clear your luggage for an early arrival or a late departure, we can keep your luggage so that you can enjoy Paris !
International plugs are available upon request at the reception.
All bath and bedroom linens are available.
No, we don't.
Not directly, we work with dry cleaning companies located next to the hotel and they are very reactive if you need them.
Yes, our reception staff will be happy to direct you during your stay.
Yes, the lounge is at the disposal of the customer. It is equipped with high speed wifi, accessible power outlets, and tables and armchairs to let you work in the best conditions.
Yes, the wifi is accessible for free and is unlimited in our establishment.
Yes, we have a private underground parking lot located 2 minutes walk from the hotel. It costs 45€ for 24 hours.
Ja, der Reinigungsdienst ist bis 16:00 Uhr verfügbar. Wenn ein "Bitte nicht stören"-Schild an der Tür hängt, kann der Reinigungsdienst das Zimmer nicht sauber machen.
The closest stations are : Boissière and Kleber for line 6, Victor Hugo for line 2, Iena for line 9, Charles de Gaulle Etoile for line 1 and RER A.
There is a taxi stand within a minute's walk. You can also ask the reception to order a taxi for you.
Unfortunately not, however from the hotel to the train stations and airports it is easy to order a cab directly through the reception.
From Charles de Gaulle airport (CDG) the fare for a normal unreserved cab is between 55€ and 60€.
From Orly airport the fare for a normal unreserved cab is between 35€ and 40€.